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from the Spot Messenger web site
Spot LLC will be conducting a voluntary return on any new model SPOT Satellite GPS Messenger™ (SPOT 2) purchased since October 1, 2009. During recent testing, we discovered that some of the new SPOT 2 devices might not meet battery and messaging operating specifications.
To see if your SPOT-2 unit is affected by this issue, please do the following:
- If you have activated your SPOT-2 unit, login to your account at, click on the My GPS Locations tab and a message will display indicating if you have an affected SPOT-2 unit.
- If you have not activated your SPOT-2 unit, do not activate. We highly recommend you return your product for replacement at your earliest convenience.
Replacement units are anticipated to be available in early 2010. If you exchange your eligible unit, you will also receive 1 additional month of your current SPOT service plan and associated services.
See Spot Exchange for complete information.
1 comment:
Hey all,
This is just insane. How long to we have to wait for new units?!? Customer service anyone?
Consider the following:
http://www.petitionspot.com/petitions/spotGPS/
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